Long John SIlver's Logo

Long John SIlver's Customer Satisfaction Survey





If you have recently visited Long John SIlver's, your feedback is wanted! Here's what you need to do to complete the Long John SIlver's Survey (located at mylongjohnsilversexperience.com) and redeem the offer printed on your receipt:

Please Note: To qualify for the survey, you need to have recently visited Long John SIlver's and saved the receipt.

  • Step 1: Have your Long John SIlver's receipt or survey invitation handy.
  • Step 2: Be willing to answer each question with your honest opinions.
  • Step 3: When you're all set, click the button below to begin.



Start Survey



Have you recently enjoyed a tasty meal from a Long Johns Silver’s restaurant? If you kept the receipt, you can get a discount on your next purchase just by telling them what you think! All you have to do is take their Customer Satisfaction Survey and you will be rewarded with savings on your next visit.

How to get your discount coupon by telling LJS what you think:



  1. Make sure you have a recent Long John Silver’s receipt
  2. Visit mylongjohnsilversexperience.com to access the survey
  3. Enter the store number located towards the top of your receipt
  4. Type in the ticket number from your receipt
  5. Click “Start” to begin the short survey
  6. Answer each question based on your honest opinions
  7. At the end of the survey, instructions will be given on how to redeem your reward (usually a validation code or printable coupon redeemable for the offer printed on your receipt)

16 Comments

  1. melissa

    I went to long johns in middletown Ohio order my food spent like 30 dollars go home and half the food was missing I tryed to call the phone rang busy all night and it’s 4pm today and was still ringing busy so I go there the manger was very rude said I was lying the phone was working so I called it rang busy he said I can’t give you a refund or nothing gave me corn and green beans ask for corporate number he refuse to give it to me when you have a large family and one of your children are special needs and only a few people are able to watch him it makes it hard to get back out like I tryed to tell him but no he was not even wanting to here it I will never be there again and I’m telling my family and friends not to go there how can you treat people that way he made me fill like I did not matter well they should have a number posted for the public so people can call and leave message or talk to someone like I don’t matter or my family don’t matter rude

    Reply
  2. steve wikie

    i went to ljs in brazil in yesterday and really got mad after i order a fish and more and a chicken and more it took 30 minutes to get to the window and after i paid it took 14 minutes to get the food and they had only one car in the parking lot and she apologize being slow because they were so busey and they really should move there pick up window the floor had so much food scattered on it i almost left

    Reply
  3. Jeffrey

    I had a good experience at ljs in mentor Ohio haven’t been there in a while got to go order people were polite had to wait a minute for order but was worth it food was good nice n hot will be back !!!

    Reply
  4. Mandale Bates

    The 1 on Alexis Rd in Toledo Oh is beyond slow and disrespectful. We waited over 25 minutes in the sun, only to ne told”so what either wait or leave. “Its totally unprofessional, and should be looked into.

    Than You

    Reply
  5. Karen

    I do not have a receipt of my visit today. The manager refused to give it back when I asked for a refund after sitting in the drive thru for over 15 minutes. I am sorry that I became angry but feel that manager handled my situation and the rest of the customers in an uncaring manner. When I parked my car and came inside, there were customers waiting inside for their orders, too. Seems that food was not being provided in timely manner to dining room and drive thru customers. I love LJS and usually eat in the dining room at KFC/LJS on Hanes Mall Blvd. in Winston Salem, NC 27103. My receipt time was 6:17pm.

    Reply
  6. Katherine Roberts

    I ordered a 1 piece chicken w/fries $ 1.99 -also added a piece of fish $1.59 and order of onion rings $1.59. I took it to go and got home, very bad meal-everything was to crispy and cold also onion rings were so small and fried too crispy. The fish and chicken I believed had sat to long, they should not had serve after setting awhile. I may give it a second chance-but will tell them I’m checking order before I leave to see if everything is hot and not over cooked.

    Reply
  7. J. Haner

    I went to LJS today and ordered 3 meals with 2 sides with each of the meals I ordered, I ordered French fries and hush puppies as the sides with 1 meal but instead of the french fries I received coleslaw instead. The person the order was for was disappointed with there order.

    Reply
  8. john huddleston

    i enjoyed my experience at long john silvers store31174 excellent bunch of employees, i got my food in 6 minutes at my table . i want to thank them all, i will definately be back there i am known as smilin john . hot food imediately if thats what you want, then here is where you should go.

    Reply
  9. Lucas H

    I went to LJS the other day (don’t judge me) #sorrynotsorry and filled out the survey and got a $2 off my next meal coupon, not bad for a couple minutes of my day!

    Reply

Leave a Reply